Refund policy

Last updated: [January 2026]

Thank you for shopping with Bucket ’Ed, operated by Mightian Solutions LLC. We want you to feel confident in your purchase, so please review our return and refund policy below.

1. RETURN ELIGIBILITY (14-DAY WINDOW)

We accept returns within 14 days of delivery.

To be eligible for a return:

  • The item must be unused, unworn, and in original condition

  • The item must be returned in its original packaging

  • Proof of purchase (order number) is required

  • A Return Authorization (RMA) must be approved before sending any item back

Returns requested after 14 days from delivery will not be accepted.

2. NON-RETURNABLE ITEMS

The following items are non-returnable:

  • Products that have been used after purchase

  • Clearance or sale items

  • Gift cards

  • Items showing signs of use, wear, or damage not caused by shipping

Returns sent without approval or outside policy terms will be refused.

3. DAMAGED OR DEFECTIVE ITEMS

If your order arrives damaged or defective, please contact us within 7 days of delivery and include:

  • Your order number

  • Clear photos of the item

  • Photos of the original packaging

After review, we will offer a replacement or refund, at our discretion, at no additional cost.

📧 Contact: mightiansolutions@gmail.com

4. RETURN PROCESS (RMA REQUIRED)

To start a return:

  1. Email mightiansolutions@gmail.com

  2. Include your order number and reason for return

  3. If approved, you will receive return instructions and an RMA authorization

⚠️ Returns sent without prior approval may be rejected.

Customers are responsible for return shipping costs, unless the return is due to our error (damaged or defective item).

5. REFUNDS

Once we receive and inspect your return:

  • Approved refunds will be issued to the original payment method

  • Refunds are processed within 5–10 business days

Original shipping fees are non-refundable.

6. LOST OR STOLEN PACKAGES

We are not responsible for packages marked as delivered by the shipping carrier.

If a package is lost in transit (not marked delivered), please contact us and we will assist with filing a carrier claim.

7. INCORRECT ADDRESS

Please ensure your shipping address is correct at checkout.

We are not responsible for:

  • Orders shipped to incorrect addresses provided by the customer

  • Packages returned due to address errors

Reshipment may require additional shipping fees.

8. EXCHANGES

We do not offer direct exchanges.
If an approved return is received, a refund will be issued and a new order may be placed.

9. CANCELLATIONS

Orders may be canceled only before processing or shipment.
Once an order has been processed, it cannot be canceled.

10. CONTACT INFORMATION

📧 Email: mightiansolutions@gmail.com
🏢 Business Name: Mightian Solutions LLC
🛍 Brand: Bucket ’Ed